A customer will receive a detailed invoice including shipping charges in response of an order.

Charges may vary on shipment weight. Orders are shipped out within 72 hours after they are received (with complete info). If your order absolutely, positively needs to arrive on a certain day, please contact immediately after placing an online order. All deliveries must be made to a street address; no P.O. Boxes please.

Before returning an item, please email us the following...
1. Your Customer Number
2. Your Invoice Number
3. Name and Number of the Product being returned
4. Your Full Name and Contact Information
5. Reason for return

Please contact us before returning your merchandise so that we can provide you with our warehouse address.